Insurance Investigations

Far from being a victimless crime, insurance fraud costs the Australian insurance industry approximately $2.2 billion per year. We understand these losses must, unfortunately, be passed onto the consumer, driving policy prices higher. Unfortunately, few citizens recognise this knock-on effect and insurance fraud continues to be a significant problem.

When one of our insurance company clients suspects a false claim or fabricated information, they call the experts at Surete Investigation Services to find out the truth. We are impartial in all proceedings and work only to discover the truth, understanding the facts of the alleged incident and coming to a conclusion about the claim’s validity. Our services are sometimes called upon when an insurance company suspects a repeat offender but have been unable to receive satisfactory cooperation with local police services. Some of our own investigators are former police officers and they lend their training, combined with our other experienced team members, to finding out the true facts of any suspicious claim.

We specialise in claims related to the following areas:

  • Fire
  • Burglary and theft
  • Motor vehicle accidents and theft
  • Boat/water craft accidents and theft
  • Stage accidents
  • Malicious or criminal damage
  • Travel insurance
  • Personal injury
  • Life insurance
  • Business insurance

All evidence we collect is obtained legally and is admissible in court if necessary. We always work within the scope of the law to identify individuals involved in criminal activity.