Insurance Investigations
Far from being a victimless crime, insurance fraud costs the Australian insurance industry approximately $2.2 billion per year. We understand these losses must, unfortunately, be passed onto the consumer, driving policy prices higher. Unfortunately, few citizens recognise this knock-on effect and insurance fraud continues to be a significant problem.
When one of our insurance company clients suspects a false claim or fabricated information, they call the experts at Surete Investigation Services to find out the truth. We are impartial in all proceedings and work only to discover the truth, understanding the facts of the alleged incident and coming to a conclusion about the claim’s validity. Our services are sometimes called upon when an insurance company suspects a repeat offender but have been unable to receive satisfactory cooperation with local police services. Some of our own investigators are former police officers and they lend their training, combined with our other experienced team members, to finding out the true facts of any suspicious claim.
We specialise in claims related to the following areas:
- Fire
- Burglary and theft
- Motor vehicle accidents and theft
- Boat/water craft accidents and theft
- Stage accidents
- Malicious or criminal damage
- Travel insurance
- Personal injury
- Life insurance
- Business insurance
All evidence we collect is obtained legally and is admissible in court if necessary. We always work within the scope of the law to identify individuals involved in criminal activity.
Liability Investigations
When there is a question of liability, it is crucial to identify who is responsible for the incident or accident to allow any pending insurance claims to be resolved. Surete specialises in the investigation of accident claims and workplace incidents. Our team are thorough in their work, deploying a range of tactics to uncover the truth.
In the event of a claim against an employer or another member of staff, it is important to bring in an impartial third party to discover the truth behind the allegation. We are able to look into incidents related to:
- Bullying and harassment
- Workplace injuries and OH&S
- Theft, fraud, corruption and misconduct
- Breaches of policy, procedure or industrial relations
- Alleged workplace incidents such as assault
We seek to complete all investigations in a timely manner as we understand the time-sensitive issues related to liability cases.
Loss Prevention & Fraud
A proactive approach to problems concerning theft, loss or false claims is the most cost-effective way to mitigate the problem and protect your bottom-line. Therefore, Surete provides services to corporate bodies and other organisations who are looking to develop policies and procedures which will protect them against future false claims and/or theft.
We use our extensive experience to craft policies for our clients which reduce their likelihood of falling victim to fraud. Once created, we are able to guide you through the implementation process and ensure all staff members understand the importance of their compliance. We also specialise in loss prevention policies which successfully protect your profit margins by reducing your vulnerability to theft or loss of assets which cause shrinkage.